The
function of the Account Manager, executed by an OmniLink resource
assigned
to your account, is to provide support for other OmniLink
staff members, complete fundamental administrative support
functions many times executed
by the customer and to monitor the overall quality of the
OmniLink staff. The Account Manager serves as a single point
of contact for
the customer and becomes a valued resource for our customers.
OmniLink maintains an Account Manager compensation plan
that is based on overall
customer satisfaction, supported by a customer quarterly
quality evaluation survey.
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