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Link™
 
 
Providing Quality IT Services with Integrity

Link™ Benefits

Online, real-time access to all project information in a common shared repository.
Elimination of spreadsheets for project coordination which enables version control and timeliness of data.
Greatly improves collaboration between project management, engineering, accounting and implementation staff.
Link™ provides four (4) levels of restricted access security, by role and responsibility.
Link™ provides the opportunity to manage by “exceptions”. Instead of managing 10,000 locations in a deployment, Link™ provides the framework to manage only the issues that are off-track or have been identified as an exception and require attention. This greatly increases the capacity of project managers by focusing on components that require action.
Link™ enforces adherence to the project processes defined by the customer. The work flow, reporting and alerts in Link™ are based on the defined project management processes. Project managers and implementers are motivated to follow the project process.
Link™ changes the perspective of project management to a forward looking perspective. Magellan™, the work flow and automated alerts component of Link™, provides critical information in advance to assist in keeping deployments on-track rather than simply reporting on failed tasks or schedules.
The common repository includes: task, schedule, project notes and structured exception tracking. Link™ represents an indispensable tool for trend and root cause analysis. It also improves process, corrects deficiencies quickly and measures the results of corrective action in real-time.
Integrate configuration management and service order thru Link™.
Coordinate with Accounting by integrating billing information into the project management process. Provide revenue and cost detail for each deployed customer site location to Accounting thru Link™.
 
 
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